Referral Services


Regional Youth Support Services

RYSS delivers intensive support for young people through -

  1. Case Management, Early Intervention, and Advice & Referral services;
  2. Transitional Accommodation and Targeted Living Skills Programs;
  3. Advocacy & Social Engagement strategies;
  4. In-Home and In-Community Disability Support;
  5. Referrals for education needs, employment solutions;
  6. Youth Arts Warehouse (Visual arts, Music & Theatre)
  7. Cultural and kin connections;
  8. Leaving custody support and crime prevention initiatives.

Caroline and Donna are at the Young Parents Hub all day Monday and Friday weekly to provide support for our Young Parents.


Central Coast Family Support Services

Rhonda Richardson, Lisa Willcockson and Laura Riley are at the Young Parents Hub fortnightly all day on a tuesday to support young families as young parent family workers.

Support includes casework, advice and referrals for pregnant or parenting young people aged 12-20 years with the aim to equip young parents with the skills and confidence they need to be self sufficient and to be able to manage family issues without ongoing support.

Various parenting workshops are also offered every term including Triple P, Circle of security and shark cage.


Benevolent Society

The Benevolent Society is a disabillity service that believes every person deserves a loving and safe family. For people with a diagnosed disability and either an NDIS package or in the preplanning process, we offer a range of services help them thrive. Our services include parenting support and coaching, early childhood development programs, and specialist support when challenges arise.

TBS can provide support in the following areas:

  • Psychology - assessment, behaviour support, Counselling and training.
  • Behaviour support - Goal setting, skill building, training and support, Assessment, monitoring and reporting
  • Speech Pathology - Eating & Drinking, Understanding Language, Social Skills, Saying words, Voice and fluency, Speech sounds, Augmentative and Alternative Communication
  • Occupational Therapy - Self-care, Leisure & Recreation, Transport, Sensory processing, Environmental Modifications, Equipment, parent and carer education, positioning.
  • Coordination of support - billable to the NDIA, Coordination of support is about coordinating client's services in their NDIS plan. There needs to be allocated funding for this service.

Please visit their website or contact us to connect with their services.

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Family Referral Services

The Family Referral Service is a program designed to help families and children gain access to support services that may benefit them. The intent is to prevent a difficult situation that a family, young person or child may be experiencing from escalating to a crisis requiring a statutory response from the child protection system.

The Family Referral Service works to identify supports in the local area that may be beneficial to children and their families. These supports and services could include counselling, access to child care, financial assistance, family support etc.

The FRS provides services to both agencies supporting families in need and directly to the families.

The FRS will:

  • Facilitate access to services for vulnerable and disadvantaged children and families by providing information, support, advocacy and lodging referrals
  • Provide telephone and face to face services in community locations and clients home
  • Provide referrals to Indigenous-specific services for Aboriginal and Torres Strait Islander children and families where appropriate and possible
  • Provide referral pathways to callers and services

Involvement with the FRS is entirely voluntary, free and is offered as a service to the community and families.

Hunter Central Coast Family Referral Service(incorporating the Lithgow FRS) is operated by The Benevolent Society. Call us on 1300 006 480

Child and Family Practitioner at the Young Parents Hub is Janet Birks who is available all day Tuesday or by phone – 0418 955 574

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Wesley Gambling Counselling

If you or someone you know is affected by problem gambling there is help and support.
Gambling addiction can lead to suicide ideation, job loss, mental health issues, homelessness, financial distress, trauma, crime or relationship breakdown.
FREE personal, financial and legal counselling available for the person seeking recovery or for family members, friends, work colleagues or neighbours. All are welcome.

To reach out please call:

Wesley Counselling Services on 4351 0116
or Gambling Help on 1800 858 858

Danielle will be available at the Young Parents Hub Wednsdays weekly 9am-1pm

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Lee Wilde, The Neighbourhood Centre

Lee Wilde from the Neighbourhood Centre is a Financial Counsellor can provide the following for their clients:

  • A full assessment of their financial situation, including regular income and expenditure, assets and liabilities;
  • Advise and assist with problems related to debt and debt enforcement; 
  • Advocate and negotiate with banks and other lenders;     
  • Advocate and negotiate with debt collectors – THIS STOPS HARASSMENT CALLS 
  • Assist with concessions, grant eligibility and referrals for material aid;        
  • Assist with lodging complaints to external dispute resolution services;        
  • Refer to other community, health and legal services;        
  • Provide information about consumer rights;
  • Provide information regarding National Hardship Register – excellent
  • Information and options for change and improvement;
  • Information on credit laws, the debt recovery process, pre insolvency advice, bankruptcy and other areas of legislation. 

Lee is available on Tuesdays weekly at the Young Parents' Hub